We promise to fix any carpet installation issues for free!
A lot can change in a decade. Smaller, faster, and better technology. Different (and questionable) fashion trends. Maybe even your job and your home. But aside from the expected daily wear and tear, what shouldn’t change too much is your carpet. Therefore, we’re delighted to offer a 10-year fitting guarantee on all carpets purchased from Tapi with fitting arranged by us. If it’s not a perfect fit, we’ll arrange to fix it!
When your carpet, accessories and underlay are all purchased from us and fitting has been arranged by us, you’ll qualify for our 10-year fitting guarantee. Hurrah! This means that should you encounter any issues with the installation within 10 years from the date on your invoice, we’ll arrange for them to be fixed free of charge. There are a few things to remember to ensure your guarantee remains valid:
Please note this guarantee relates to fitting issues only; for any wear issues, check the product warranty for details. For more information about our 10-year fitting guarantee, talk to a member of the Tapi team in-store.