Tapi Carpets Reviews

At Tapi, we understand that buying a new floor is a big investment, so of course you’ll want to hear what other people think of us first. We can say how amazing our floors are and how brilliant our customer service is until the cows come home, but we think it’s better if you read Tapi reviews from real customers instead.

Our reviews speak for themselves. Tapi Carpets & Floors is rated 4.8 on Trustpilot from over 75,000 reviews and counting (as of November 2024). That’s a lot of customers who want to tell others how helpful our in-store floorologists are, how fantastic our fitting partners are, and how happy they are with their new flooring! These are all Tapi flooring reviews from genuine customers who we’ve asked to share their experience with us. So take a look at the thousands of recent Tapi Carpets reviews on Trustpilot to see why we’re the flooring people you can trust.

Tell us everything!

We’re not happy until you’re delighted, so of course we’re keen as mustard to hear your feedback. Would you like to tell us what we did well, or what you think we could do better? Perhaps there was a member of Team Tapi who went above and beyond and you think they should get a gold star? If so, we’d love to hear all about it. Visit our contact us page to find out how to get in touch or check out our help centre to find out what to do next if you’re not 100% satisfied.

What people are saying about Tapi

It was so nice to go into a carpet shop and be greeted and dealt with by staff who were highly customer focussed and knowledgeable about their products. I would highly recommend Tapi.

Mrs Christine Rhodes

An absolute delight from start to finish, from sales, consultants and fitting. Me and my wife cannot find a single fault with the process; the fitters were absolutely amazing, worked hard, polite and 100 percent professional in every single way. We would highly recommend Tapi Carpets to anyone wanting new carpets or flooring. Would give 10 star rating if possible.

David

Staff are extremely helpful, honest and fair. This is our first experience with Tapi and feel relieved and so grateful to be a customer. THANK YOU TAPI TEAM! We would highly recommend you!! KEEP UP THE GOOD WORK!!

Mr Boaler

Tapi did our kitchen floor a while ago. We were so impressed we got them back to do the entire ground floor and they didn't disappoint. The laminate flooring looks amazing and has been fitted beautifully. We are overjoyed, price was reasonable as well. I would definitely use Tapi again.

Juliet