For reassurance, all orders and monies paid to Tapi at our Homebase concession stores are safe. More information is available here.

Tapi Carpets Reviews

At Tapi, we understand that buying a new floor is a big investment, so of course you’ll want to hear what other people think of us first. We can say how amazing our floors are and how brilliant our customer service is until the cows come home, but we think it’s better if you read Tapi reviews from real customers instead.

Our reviews speak for themselves. Tapi Carpets & Floors is rated 4.8 on Trustpilot from over 75,000 reviews and counting (as of November 2024). That’s a lot of customers who want to tell others how helpful our in-store floorologists are, how fantastic our fitting partners are, and how happy they are with their new flooring! These are all Tapi flooring reviews from genuine customers who we’ve asked to share their experience with us. So take a look at the thousands of recent Tapi Carpets reviews on Trustpilot to see why we’re the flooring people you can trust.

Tell us everything!

We’re not happy until you’re delighted, so of course we’re keen as mustard to hear your feedback. Would you like to tell us what we did well, or what you think we could do better? Perhaps there was a member of Team Tapi who went above and beyond and you think they should get a gold star? If so, we’d love to hear all about it. Visit our contact us page to find out how to get in touch or check out our help centre to find out what to do next if you’re not 100% satisfied.