For reassurance, all orders and monies paid to Tapi at our Homebase concession stores are safe. More information is available here.
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For reassurance, all orders and monies paid to Tapi at our Homebase concession stores are safe. Tapi is an entirely separate business and therefore our customers are not directly impacted by the administration. Orders and fitting will continue as normal, and we will be in touch with affected customers.
Whilst we’re extremely sad about the outcome, and in particular for the Homebase colleagues and customers impacted, our business continues as normal, and we will simply serve Homebase customers from our nearest Tapi location whilst we get more clarity on the future of the Homebase business.
We’re here to help answer your questions with our FAQ and make sure you have the most accurate and up-to-date information as it becomes available.
- Your fitting will continue as expected. All customer orders are held at our own local warehouse and so aren't impacted by any changes at Homebase.
- Any monies paid are absolutely safe and your order will proceed as it normally would. We'll be in touch to arrange fitting or when the items are ready to be collected.
- Whilst we get a better understanding as to what will happen with individual Homebase stores, the best bet is to contact your nearest Tapi using the table below.
- Yes, of course, we have a free Home Visit service, you can book here.
- The situation with Homebase stores is unclear and evolving at the moment, in the first instance please try contacting your Tapi at the Homebase store using the links in the table below. If you're unable to do so, we also show the closest Tapi below and they will be able to help.
- All of our Homebase Concessions have a local Tapi and warehouse that support them. The table below shows the closest Tapi to the Homebase concessions, along with a link to the store page. From here, you can contact the store directly.
Below is a list of Homebase store locations where Tapi was operating a concession at the time of administration and the closest Tapi. Click on the location name to visit the relevant store page for more details.
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